Training and Support
Our Fast-Track Training and Launch Program
Backed up by our comprehensive Franchise Operation Manual and extensive franchise partner online resource centre, plus your own dedicated Franchise Development Manager, our franchisee training and business launch program is based on years of success within the mobile coffee industry and has been designed not only to make sure you have the tools and knowledge to run a successful mobile coffee business, but also to get you off to the fastest possible start and making money as quickly as possible.
The training portion of the program is spent at our headquarters in Coventry with accommodation included as part of the franchisee fee.
The first week concentrates on how to research and develop your daily coffee route. Your Franchise Development Manager will help find customers for you and build your round. You will also receive professional barista training at our in-house training centre to make sure you are fully prepared to impress your new customers.
This will be followed by some supervised home preparation under the guidance of our Franchise Development Manager which includes; approving local suppliers as well as attending exploration days with one or more of our existing franchise partners.
The final training week will be focused on building your practical and business skills. We will cover all aspects of managing and growing your mobile coffee business by providing comprehensive training in marketing & social media, bookkeeping, IT systems & software, HACCP, Health & Safety, Safe Food Handling and more. You will also undertake advanced barista training as we start applying your new skills to real life scenarios.
Your Business Launch
Your customers are the most important asset you have and through years of experience we know not only how to find good customers but also how to keep them. During the business launch section of the program you will accompany and learn from your own Franchise Development Manager as they make the initial contact with your potential customers and build your daily coffee route.
At the end of the launch process you will have a working and profitable daily coffee round and a personalised business development plan that lays out the steps for you to take to continue to grow and develop your mobile coffee business.
Ongoing Support and Regular Reviews
After your franchise launch we will carry out regular scheduled reviews with you to make sure you are getting the best from your new business. By analysing the data from our touch screen EPoS software in conjunction with your online route planning map we are able to identify areas of your business in which you can make positive changes and improvements. We can then advise you on the best ways to implement these changes by strategically setting goals and targets.
Your Franchise Development Manager is of course never more than a phonecall or email away and are on hand 7 days a week to answer your questions and provide support and guidance. As part of the franchise network you will benefit from the experience and knowledge of our existing franchise partners who are always willing to share ideas to help your business grow via the interactive franchise partner discussion forum.